Customer Service

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Customer ServiceChad Labs Corporation is committed to the highest level of customer service. Our customers are the most important aspect of the company and we work to ensure you are entirely satisfied with your writing ink order. From the moment we receive your order to your final receipt, we will consistently work to meet your every ink need.

Lori, the Office Manager, along with the rest of the staff will work with you to prepare your order promptly to meet your delivery specifications. We will coordinate your shipment, whether it is domestic or international, accordingly so there are no delays.

We will ensure your shipment is packed safely and securely so it will not be damaged during shipment and we comply with all international shipping requirements. We only use certified heat-treated pallets for all international shipments and our shipping agent will work with us directly to find the fastest and most cost-effective ocean or air vessel to get your writing ink to you. If you require a specific vessel, we will be sure that is the one used.

At Chad Labs Corporation, we make sure our customers' needs are met. If there are any questions regarding any aspect of your order, please let us know. We are available via phone, email, and fax as needed. We look forward to providing you with the highest quality of writing ink as well as the highest quality of customer service and we always appreciate your business.

 
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Industry Leader

Industry Leader Over 30 years of experience in chemistry and ink development.
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Competitive Pricing

Sample image We deliver the highest quality ink on time at a fair price.
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Quality Control

Sample image Attention to detail guarantees superior customer service.
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Our History

Sample image CHAD LABS was founded in 1991 by Chaudhary M. “Chad” Ramzan.
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